Requests coming from everywhere
A call from the front desk, a sticky note, a message from a colleague: requests cross paths, and some get lost.
Maintenance Technician
Less paperwork,more time in the field.
Work requests arrive on your phone with the area, the equipment and a photo. You take them over, comment and close them on the spot: everything is tracked, with nothing to re-enter.
What slows you down
Technicianwhat holds you back.
Too little information to act
A vague report with no room number or photo: you often have to go and look before coming back with the right part.
Regulatory visits to remember
Fire extinguishers, legionella, smoke extraction: due dates are tracked on a paper schedule, and one can easily be missed.
Reports written at night
What was done, when, with which part: at the end of the day, everything has to be copied into a logbook or a spreadsheet.
What you gain
What yougain with GET17.
Corrective maintenance
Requests in your pocket
A push notification for every new request at your property. Area, sub-area, equipment, photo: you know where to go and what to bring.
Explore the module Corrective maintenanceTaken over, closed, tracked
You assign the request to yourself, comment, put it on hold if a part is missing, then close it. Response and resolution times are calculated for you.
Explore the module Preventive maintenanceNo inspection forgotten
Inspections due within the month and overdue ones appear on your home page. Once the report is uploaded, the next due date is recalculated.
Explore the module Preventive maintenanceA reliable equipment inventory
Installation year, physical condition, declared replacement: your site's inventory stays current, and head office can plan renewals ahead.
Explore the module EnergyMonthly meter readings
From the 10th of each month, a task reminds you which meters to read. You enter the readings: consumption is calculated automatically.
Explore the moduleA day with GET17
A day with GET17in the field
08:12
A notification
Your phone buzzes: “2nd floor - # 214 · Faucet: leak under the sink”. The housekeeper has just reported it, photo included.
08:21
Taken over
You tap to assign it to yourself: the request moves to In progress, and your colleagues know it is handled. No named assignment: whoever is available first takes it.
09:02
Closed
Seal replaced, comment added from the room, request closed: the timings are recorded. If the leak comes back, the request can be reopened.
10:30
This month's inspection
On your home page, a task flags an inspection due this month. After the contractor's visit, you upload the report: the line turns green and the next due date is calculated.
16:00
Findings resolved
Two findings from the last report have been fixed: you mark them as resolved, and they move to resolved findings with their resolution date.
Your dashboard
The property's work requests
Requested, In progress, On hold, Closed: each row is color-coded by status, with origin, area, sub-area and equipment family.
Frequently asked questions
Technicianyour questions.
Does the app work without a connection?
Yes. A request created offline is kept on the phone, then synced when you are back online.
Are requests assigned to me by name?
No. The whole technical team designated for the property is notified; the first available technician takes the request over.
Which phones does the app run on?
The GET17 app is available on iOS and Android. The website remains accessible from any browser.
Are inspection reminders sent by email?
No: they appear as tasks on your home page, with a direct link to the inspection concerned.
Equip your field teams
Discover the GET17 app: report, take over and close work requests, straight from your phone.